60-Day Return Option


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In case you change your mind or buy an unwanted gift, make sure you can return products and receive an immediate refund.

– You can return items within 60 days without giving a reason

– You can unpack and test the product (keep in sealed condition with foil on the screen)

– Upon receiving the goods, we will provide you with a full refund in the form of Store Credit



Purchase a service – When buying an item, add the service in your cart.

The service is yours – Once you’ve paid for the service, you can use it at any time during the next 60 days.

Don’t want the goods? – Return the goods to us, and you will receive an immediate refund in the form of store credit.


1. Is it possible to buy the service after I have purchased the product?

The service can only be purchased before, or on the day that goods are received.

2. Can I unpack and test the product?

Yes, but you must return products in their original packaging in a sealed form with the screen protector on, charger in a clear undamaged bag, and undamaged smartwatch box.

3. Can I return a product if it is damaged?

Yes, we will accept the goods, but at a reduced price in the form of Store Credit.

4. When is the refund period valid?

The period runs from the date the order is created and lasts for 60 calendar days.

5. Do I have to pay for shipping?

Yes, the customer is responsible for the shipping costs.

Complete Terms of Service


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Delivery times & cost in the UK

Shipping methodDelivery timeOrders Price
FREE Delivery4-7 business days£30.00 and upFREE
FREE Express Delivery1-2 business days£70.00 and upFREE
Standard Delivery2-4 business days£25.00 and up£3.99
Express Delivery1-2 business days£25.00 and up£6.99
Next Day Delivery1 business days£25.00 and up£9.99
Standard Delivery2-4 business days£0.00 – £24.99£2.99
Express Delivery1-2 business days£0.00 – £24.99£3.99

Rest of Europe delivery times & cost

Shipping methodDelivery timeOrdersPrice
Standard5-14 business days£0.00-£58.99£7.99
Standard5-14 business days£59.00 and upFREE

Customs charges

Please note, we have warehouses in the UK, so there are no customs charges for customers from this country.

Customers can be charged for buying & importing products into their country. Smartwatch for Less does not take responsibility for any customs or import fees that may occur once the parcel reaches its destination country, the recipient must cover these charges. Please note Smartwatch for Less does not collect or handle any tax charges or fees. If you have any queries regarding the tax you may have been charged, please contact your local customs office.

Unfortunately, we have no control over these charges, and cannot tell you how much these would be, as these fees vary widely from country to country.

We recommend contacting your local customs office prior to ordering ANYTHING online, so you are not surprised by any unexpected charges.

If the customer refuses to pay customs charges, the shipping costs will be deducted from the refund.

More about our shipping policy can be found here.